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Notes for English Interview Preparation

English

Hello, I’m Pooh.

I’m currently considering relocating to Malaysia and have applied for several job openings.

To prepare for upcoming interviews, I’m leaving notes here for English interview preparation.

I’ll do my best to communicate effectively.

Self introduction(short)

Hello. My name is Pooh. I’m originally from Hyogo Prefecture, and I graduated from Kwansei Gakuin University.

Currently, I reside in Tokyo and work in accounting at a foreign insurance company. Until today, I have experienced various jobs. I have gained experience in sales, customer support, and accounting roles in both Japan and Singapore. Among the various positions I’ve held, I believe accounting suits me best, and I aspire to continue building my career in this field.

Furthermore, since returning to Japan, I still have a desire to work abroad, and now that I have a child born this year, I wish to raise my child in an overseas environment, which is why I am planning to relocate to Malaysia this time. Thank you for your attention today.

Self introduction(detail)

Nice to meet you. My name is Pooh.
Thank you very much for taking the time to meet with me today.
I am originally from Hyogo Prefecture, and I graduated from Kwansei Gakuin University.
After graduating, I started my career in Osaka, working as a salesperson at a comprehensive insurance agency. I was responsible for proposing revisions to individual medical and life insurance policies.

Later, I moved to Singapore and worked in corporate sales at a recruitment agency. My main responsibility was introducing candidates to Japanese companies in Singapore. As a corporate account manager, I handled tasks such as understanding job requirements and presenting suitable candidates to clients.

Following that, I transitioned to a BPO company in Singapore, where I handled insurance service inquiries. I managed accident claims for Japanese tourists and expatriates visiting Singapore, providing support for medical facility visits.

After getting married, I transferred to the Tokyo headquarters and served as a team manager (SV) at a call center in Yokohama. I was responsible for managing a team that handled inquiries for extended warranty services for home appliances, utilizing property insurance. In addition to call center operations, I was involved in building and implementing new services with clients, managing finances, handling invoicing, sales management, expense reimbursement, conducting staff interviews, assigning roles, and team building activities.

From my previous experiences, I realized the importance of acquiring specialized skills for career advancement. Given my background in financial matters, I decided to pursue accounting expertise. I began studying bookkeeping, obtained a Bookkeeping Level 2 certification, and transitioned to a role in accounting at my current company, where I handle various accounting tasks for a real estate leasing company.

While I am satisfied with my current work situation, I have a strong desire to live abroad again. I want to continue building my career in accounting while working overseas. Additionally, with the birth of my child, I am considering raising my child in an international environment. When considering my career and childcare, I believe that living in Malaysia would be the best option, so I am actively pursuing job opportunities in Malaysia.
That’s all from me.

Why move to Malaysia?

I believe Malaysia provides a conducive environment for children’s education. In Malaysia, many people use English in their daily lives, and individuals from diverse backgrounds live together. I personally aspire to work in such an environment to further my own growth. Additionally, I want my children to grow up in an international setting, where they can learn to speak English and build a foundation for future international success.

Malaysia holds a special place in my heart. During my solo travels, I stayed in Malaysia for over a month. I was treated with great kindness by the locals, enjoyed the delicious cuisine, and appreciated the relaxed atmosphere, which was different from Japan but very appealing to me.

Among familiar Asian countries, Malaysia and Singapore are English-speaking nations. While I considered returning to Singapore, I found that obtaining a visa there has become significantly more challenging compared to when I was there. Therefore, considering the opportunities, the favorable aspects for children’s education, and the potential for improving our quality of life, I have chosen to plan my relocation to Malaysia.

【なんでマレーシアに移住をするの?】マレーシアは子どもの教育にとっていい環境だと思うためです。マレーシアでは多くの方が英語を日常的に使っていますし、様々なバックグランドを持った人たちが一緒に暮らしています。私もそのような環境で働いて自分自身をもっと成長させたいと考えましたし、私の子どもにもこのような国際的な環境で育ってもらい、英語を話せるようになったりと、将来国際的に活躍できる土台を培ってもらいたいと思っています。マレーシアは馴染みがある国です。一人旅をしていたときは1ヶ月以上マレーシアに滞在していたこともあります。滞在中はマレーシアの方にとても親切にしていただきましたし、料理もおいしかったですし、日本とは違う、ゆるい雰囲気は非常に好きでした。馴染みのあるアジアの国では、マレーシア、シンガポールが英語圏の国です。以前いたシンガポールに戻ることも検討しましたが、ビザが私がいた頃に比べてはるかに取得が難しい状況なのですが、マレーシアにはチャンスがあること、子どもの教育面でよいこと、生活の質を向上できる可能性が高いことを考えて今回移住を計画しています。

my strength①

I consider my strength to be my ability to diligently tackle tasks.
In terms of practical experience, in my previous role, I was responsible for reviewing a large number of insurance applications. In my current position, I handle expense reimbursements, invoice processing, and payroll procedures.

These tasks require meticulous attention to detail, such as checking for errors in amounts and verifying the accuracy of application details. However, I am able to approach these tasks diligently and with focus.

While many people may find paperwork challenging, I personally do not find it burdensome, and I am able to concentrate and work efficiently during these tasks. In performance evaluations with my supervisors, I have been informed that my processing speed is faster than others, indicating my capability to handle detailed tasks such as handling data and numbers. Therefore, I believe my strength lies in my ability to tackle meticulous tasks effectively.

my strength②

My strength lies in my proactive nature. Whenever I believed something was beneficial, I took action promptly. I embarked on solo trips abroad, relocated to Singapore, returned to Japan, engaged in job searches, pursued certification exams, and now, with the decision to relocate once again, I’ve consistently acted upon my desires without hesitation.

Though I’ve encountered various setbacks, overall, I believe I’ve enhanced my life significantly through these experiences. In my professional life, I approach challenging tasks by swiftly initiating action from wherever I can make progress, effectively advancing projects.

Even in new roles, I’m confident in my ability to tackle tasks one by one, learning and growing through failures along the way.

Please tell me about your achievements so far①

In my current position, I was recognized for my contribution to streamlining the accounting closing process. Quarterly closing tasks often required extensive work, and in previous years, overtime and working on holidays were common practices to meet deadlines. When I first joined the company, overtime was routine due to the heavy workload.

However, after gaining experience with the annual accounting cycle for a year, I organized tasks that could be addressed in advance or prepared ahead of time. I meticulously identified all tasks I needed to undertake during the closing process and created a detailed to-do list. Starting a month in advance, I began working on tasks related to the closing process, completing them ahead of schedule.

As a result, the quarterly closing for the current fiscal year progressed smoothly without the need for overtime or holiday work, significantly reducing overall working hours. My efforts in expediting the closing process were recognized, and I was honored with the President’s Award at the end of last year.
I believe in organizing tasks efficiently and contributing towards the overall goals of the team.

【これまでの実績をおしえてください】現職では、決算業務の迅速化に貢献できたことが評価されました。四半期ごとの決算業務は作業量が多く、例年、休日出勤も行うなど時間をかけて行なっておりました。私が入社した当初も残業が続いて、休日出勤もごく当たり前の状態でした。ですが1年間の経理業務の流れを経験した上で、前もって取り組むことができる業務や、事前に準備できるところを整理しました。決算作業時に自分自身がすべきタスクを全て洗い出し、Todoリストを作成しました。一月前の段階からTODOリストにある決算関連の業務に着手して、前倒しでタスクを消化していきました。その結果、本年度の四半期決算に関しては、非常にスムーズに進めることができ、例年あった休日出勤の必要性もなく、残業時間も大幅にカットすることに貢献することができました。決算作業の迅速化に貢献したことで、昨年末に社長賞を受賞するなど、評価をいただきました。自分がすべきことを整理して、チーム全体のゴールに向かって貢献できると考えております。

Please tell me about your achievements so far②

I led the implementation of an accounting system. To replace an outdated expense reimbursement system, I was involved in selecting a new accounting system, conducting meetings with software company representatives, configuring the system to fit our company’s needs, explaining the system to management, holding internal briefings, and providing post-implementation support.

Throughout the process, I communicated with various stakeholders to refine the system settings to better suit our operational needs. The introduction of the new system improved the expense reimbursement process and established a document storage system compliant with Japanese accounting regulations.

Even after my departure, I’ve heard that the system is still in use and continues to facilitate efficient workflow processes.

【これまでの実績をおしえてください】会計システムの導入をリードしたことです。
古くなった経費精算システムを入れ替えのため、新しい会計システムの候補選び、ソフトウェア会社の担当者とのミーティング、会社の体制、利用に合わせた構築、マネジメント層への説明、社内説明会、導入後フォローを行いました。様々な人たちとコミュニケーションを取りながら、利用実態に合わせた設定に改良を進めていきました。新しいシステムを取り入れたことで、経費清算のプロセスを改善化、日本の会計ルールに即した書類保存の体制を整えることができました。私が退職後の現在も、そのシステムを活用しており、業務を効率的に進められていると聞いています。

What are your weaknesses?

I believe one of my weaknesses is that I tend to dive into tasks without fully understanding their purpose. I used to approach tasks without considering why they were necessary. While this allowed me to complete tasks quickly, it often resulted in a lack of understanding of the overall accounting processes or the broader context of the company’s operations.

Recently, with the arrival of new employees and finding myself in a teaching position, I’ve started to think more about the reasons behind the tasks I perform. This shift in perspective has improved my understanding of the entire accounting process and how operations are conducted on the ground.

By considering the underlying principles, I’ve found that dots start to connect, and I gain a clearer view of the company as a whole. In any new environment, I aim to continue learning by teaching others and deepening my understanding of the tasks at hand.

While I acknowledge this as a weakness, I also recognize the value of “trying things out” as an important approach. When I strongly believe in something or have made a firm decision, I am proactive in taking action. Sometimes, even small steps can lead to unexpected progress, so I prioritize taking action rather than dwelling on overthinking or giving up.

Please tell me about the most challenging experience you’ve had so far.

The most challenging time for me was when I worked in sales. In that role, I was responsible for cold calling prospects to generate new business, making over 100 calls every day. I relentlessly made calls until I found potential customers, and if they showed interest, I would schedule appointments and try to secure contracts during face-to-face meetings.

Despite making calls diligently every day, I struggled to close deals. I tried increasing the number of calls to 150, 200, and sought advice from senior colleagues to adjust my approach. However, the situation didn’t improve, and I faced hardships daily.

From this experience, I learned that there are jobs that suit individuals and those that don’t. Personally, I found that administrative work, handling documents, numbers, and data management are more suitable for me than sales. Among these, my current role in accounting aligns well with my skills and interests. I believe that with more experience, I can further enhance my expertise in this field. Therefore, I aim to continue building my career in the fields of accounting and finance.

【これまで一番大変だったことを教えてください】一番大変だったときは、私がセールス職で働いていたときです。セールス職のときは新規開拓の営業で、毎日100件以上の電話をかけ続けていました。見込み顧客がみつかるまでひたすら電話をかけて、興味を持った顧客がいればアポイントを取り訪問して契約する手法でした。私は毎日電話をかけ続けていたのですが、なかなか成約に結びつきませんでした。100件を150件、200件とひたすらコール数を増やしたり、先輩のアドバイスを聞いてトーク内容を変えたりする工夫をしました。毎日業務に取り組み続けましたが、状況は変わらず苦労する日々が続いていきました。この経験からわかったことは、人には合う仕事と合わない仕事があるということです。自分自身はセールスより、事務や書類の仕事、数字やデータを扱う仕事のほうが合っていることがわかりました。中でもいまの経理職は自分にもあっている仕事で、経験を積めば専門性も高められる仕事だと考えています。なので今後も経理や会計の分野でキャリアを歩みたいと考えています。

My career path

I aim to progress step by step along the accounting career path. Firstly, I want to become capable of handling the year-end closing process independently. Although I currently work on most of the journal entries and prepare the P/L and B/S with support from my supervisor, I aspire to develop the skills necessary for full-cycle accounting (comprehensive accounting tasks) as quickly as possible, so I can complete them independently.

Next, I aspire to acquire skills in financial analysis, reporting, budgeting, and variance analysis. Currently, these tasks are handled by my supervisor, who is highly knowledgeable about accounting tasks and Japanese tax regulations, earning trust from many employees. I also aim to be able to report on the company’s current status to the management team.

Ultimately, I envision leading the accounting team. Through my experience and skills, I want to focus on team building, ensuring smooth accounting operations within the company. As an accounting manager, I aspire to contribute to business decisions and offer solutions to company issues from the accounting perspective. I aim to gradually progress in my accounting career, ultimately being involved in the company’s management and leading the company forward.

【キャリアパスについて】私は一つずつ経理キャリアパスを歩んでいきたいと思います。まずは決算を一人でできるようになることを目指したいと思います。すでに大半の伝票作成やP/L,B/Sを上司のサポートを受けながら取り組んでいますが、一人で完結できるよう、フルセット経理(経理業務全般)のスキルをできるだけ早く身につけたいと考えています。次に、財務分析やレポート、予算作成、予実管理のスキルを身につけたいと思います。現在は上司がこれらの業務を担当していますが、その上司は経理業務や日本の税制に非常に詳しく、多くの社員が信頼を寄せています。私もまた経営層に会社の現在の状況を報告できるようになりたいと考えております。最終的には私は経理チームをリードしていきたいと思います。私の経験やスキルを通じてチームビルディングに取り組み、会社の経理がスムーズにいくようにリードしたいと思います。経理マネジャーとして、経営判断に貢献できるようにもなりたいと考えております。経理サイドから、会社の問題点を指摘したり、解決策を提案できるようになりたいと考えています。経理キャリアを一歩ずつ歩みながら最終的には会社の経営に関わり、会社をリードしたいと考えています。

Why accounting?

I believe that accounting is a crucial position that interacts with all departments within a company. Contrary to my initial expectations before starting in accounting, I’ve found it to be a role that requires significant communication skills. It’s rewarding when I can effectively support accounting processes and transactions.

I chose accounting because it aligns with my skills and allows me to enhance my expertise. In contrast to my previous experiences in sales and call center roles, where I struggled with aspects like sales techniques and handling customer complaints, I found administrative tasks such as document and data creation more suitable for my abilities. These experiences made me realize that I’m better suited to back-office and management roles.

In particular, having dealt with tasks involving money, such as insurance claims, in the past, I became interested in accounting as it offers a career path where I can specialize further. In accounting, I see the opportunity to steadily build my career with experience, as well as the chance to broaden my knowledge and skills. I’m attracted to the wide range of tasks and the possibility of pursuing continuous learning in this field.

By leveraging my attention to detail, accuracy, and concentration, as well as the qualifications I’ve acquired, I believe I can excel in accounting and build a successful career based on my expertise. Therefore, I’ve chosen accounting as my professional focus and aim to advance my career in this field.

【なんで経理?】経理は会社の全部門と携わる大切なポジションだと思っています。経理職を始める前のイメージと比べて、コミュニケーションが非常に求められるポジションだなと感じています。会計処理について聞かれたときに、うまくサポートできたときは楽しいなと感じます。自分に合った仕事で、専門性を高めていける仕事のためです。これまで経験してきた、営業職やコールセンターでの電話での仕事については、営業の取り方や、クレーム対応の対処方法など、うまく進捗せず苦戦しておりました。自身の話し方や、気持ちの乗り方、相手の事情、タイミングなど、不確実性が高い仕事だと感じました。営業として、どんどん押していかないといけないところや、引き下がらないところのマインドがついていかなかったこともあり、申し訳なさを感じてしまい、自分に合わない仕事だなと感じました。一方で資料作成やデータ作成などの事務方の仕事は黙々と取り組むことができたので、バックオフィスや管理の仕事が自分には合っていると感じました。なかでも、これまで保険金などお金を取り扱う業務に携わってきたことや、今後はより専門性を身につけていけるキャリアを歩んでいきたいと考えた結果、会社のお金の動きを管理する経理職に関心を抱きました。経理であれば、経験を積めば積むほど、着実にキャリアを積み上げていくことが可能で、業務も幅広く、知識も追求できるところに魅力を感じています。自身の正確性の高さや集中力など特性を生かしながら、また取得してきた資格など学んできたこともも生かすことができるので、自身の専門性は経理に定めて、キャリアを積み上げていこうと考えました。

How do you cope when things don’t go well at work?

When things don’t go well at work, I seek advice from colleagues or mentors who may have faced similar situations. I believe in learning from others’ experiences and applying their strategies to my own challenges. Additionally, I find solace in physical activities like running, which helps clear my mind and generate positive thoughts.

【問題が発生した場合、どのような手段を講じるか?】事実確認。状況把握。対象方法できることを全てやったか次の対処方法、問題が大きくならないよう対策。スタッフより落ち着いて判断をできるよう心がけている。

What moments at work do you find fulfilling?

I find fulfillment in the role of accounting, particularly in preparing financial statements that are viewed by various stakeholders both internally and externally. Seeing how our work informs decision-making processes within the company, as well as influences external perceptions, is immensely rewarding. Furthermore, I look forward to expanding my role into financial analysis, as it presents opportunities to contribute more directly to strategic decision-making.

【仕事でやりがいを感じる瞬間は?】経理のやりがい。社内外の人たちがみる財務諸表つくることにやりがいは感じます。社内、社長、取締役、親会社、取引先、求職者がみたりする。自分たちが作った資料をもとに、社長や部長が話をしたり、経営判断を行なったりしますし、取引先も取引しよう、求職者が就職してみよう、(株式を購入する)ような判断に使われるので、非常に大きな仕事をしているんだなと感じます。さらに財務分析などができるようになったら、より経営に近い仕事ができる点も魅力だと思います。トップに立ったり、役職につかなくとも、大きな仕事、会社にとって大事な仕事ができるのは、経理の魅力だと思います。いまは一部分しかできていないけど、全てをできるようになれば、もっと経理業務は楽しくなると思います。

What is your personality like?

I consider myself to have an amicable and non-confrontational personality. I have always been someone who avoids conflict and prefers cooperation. I believe that teamwork yields greater results than individual efforts alone, and I strive to foster a collaborative environment in my work. Given the frequent need for communication in accounting roles, I prioritize maintaining positive and considerate relationships with colleagues and stakeholders alike.

【どのような人柄ですか?】人当たりがいい、敵を作らない性格だと思っています。元々けんかもしない、反抗期もなかった性格です。人にぶつかることに無関心といいますか、他にやることあると思ってしまう性格です。一人でやるより、みんなで協力し合うほうが、大きな力になりますし、いかに協力できるかを考えて業務に携わっています。経理では関係各所に依頼や連絡をする機会も多いと思いますので、お互いに仕事がしやすいよう配慮をしながら進めていきたいと考えています。

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